Service & Maintenance

Shear Sharpening Service

Pricing

revolve shears within the One-Year Warranty – $20.00 each for sharpening service

revolve shears not within One-Year Warranty – $40.00 each for sharpening service

Non-revolve shears – $40.00 each for sharpening service

Insurance, Shipping & Handling – $10.00 flat rate (per package)

Add $5.00 if shipping to a residence

All pricing in U.S. Dollars.
Upgraded shipping is available for an additional fee.
Please call for more information.

For Shear Sharpening Service

Call Precision Edge, Inc. 800–729–3343 or 925–439–9149 to obtain an order number (International callers dial 001.925.439.9149 for instructions).

If you don’t have the service shipping label that came with your shears, click here to download and print a new one. This will cover your postage and insurance for shipping both ways. 

Print and fill out the service shipping label, include your order number on the label and affix it to a Priority Mail envelope that can be obtained at your local post office.

Include a copy of your sales receipt to verify the date of purchase (applies only to shears purchased in the past year) and payment made out to Stylist Edge.

Use the original case your shear came in or package your shear carefully and place them into the Priority Mail envelope. Be sure the envelope is well sealed and the label is attached and then mail the package right away.

Your shears will be serviced and returned to you in approximately 5 working days from the time of receipt.

Shear Maintenance

Why should I give my shears regular tune-ups?

Routine maintenance can greatly prolong the life of your shears and will keep them operating at their peak performance.

What is the best way to maintain my shears?

Keep blades clean between haircuts with a soft cloth.

Add a few drops of oil to the inner pivot area daily, then open and close the shear several times. This will help clean debris
from the pivot area. Carefully wipe away any excess oil and/or debris.

Once a week, after oiling your shears, check their tension adjustment. Lift and drop the handle. They should stand open at the pivot area. If it falls more than 1/4 of the way shut, tighten the shear by turning the tension knob slightly (1 or 2 clicks) clockwise. After adjustment, repeat the test and if necessary repeat the adjustment procedure. More tension is better for a shear than not enough.

Common Issues

Shear pushes hair when cutting.
Solution: Your shear needs sharpening.

Shear bends hair when cutting.
Solution: Check the tension and adjust until the blades stand open at the pivot area.

How do I adjust the thumb and or finger ring size?
Solution: Use the thumb and finger spacers provided with your shear to customize the fit.  They simply snap into place as needed.

Shear tension seems overly tight when cutting.
Solution: Debris and hair have likely built up in the pivot area. Hold the shear vertically and add a few drops of oil to the inner pivot area. Open and close the shear several times, as this will help clean debris from the pivot area. Carefully wipe away any excess oil and/or debris.